Frequently Asked Questions
Everything you need to know about your next knitting project.
What is included in a We Are Knitters kit?
Each kit comes with everything you need to complete a project: premium yarn balls, bamboo knitting needles, the specific pattern, a small sewing needle, and a We Are Knitters embroidered label.
How long does shipping take?
Standard shipping typically takes 3 to 5 business days within the continental US. International shipping times vary by location but generally arrive within 7 to 10 business days.
Can I return a kit if I change my mind?
Yes, we accept returns within 14 days of delivery, provided the kit is in its original, unopened packaging. Please note that individual yarn balls or downloaded digital patterns are non-refundable.
Are your yarns sustainably sourced?
Absolutely. We pride ourselves on using 100% natural fibers, such as Peruvian wool and organic cotton, ensuring our products are eco-friendly and biodegradable.
I am a complete beginner; can I still use these kits?
Yes! We offer kits categorized by difficulty level. Our 'Beginner' kits include easy-to-follow instructions and we provide online video tutorials to help you master every stitch.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.